The Community Investment for Families Department (CIFD) is here to serve you. For any questions or inquiries about our services, please contact us today. We look forward to hearing from you.
Angeleno Accounts
To use the Human Service Data Delivery System (HSDS), you need an Angeleno Account. Visit: https://account.lacity.gov
For help with account creation or password reset, go to: https://account.lacity.gov/help
Important Note: CIFD IT does not have access to assist with Angeleno Account issues such as account creation help or password reset help.
Help with CIFD Human Service Data Delivery System (HSDS)
If you're having issues with the Human Service Data Delivery System (HSDS), try these initial troubleshooting steps first before submitting a support request.
- Clear your browser cache and cookies
- This can fix loading or login issues caused by outdated files.
- Follow instructions from your browser’s help page:
- Use a supported browser
- OAS works best on Google Chrome or Microsoft Edge.
- Make sure your browser is up to date
- Newer versions fix bugs and improve compatibility.
- Update your browser through its settings or use these links:
- Restart your computer
- This can clear out temporary errors or system conflicts.
Still Need Help?
If you’ve tried the steps above and still need assistance, please contact the CIFD Systems team at cifd-systems@lacity.org.
FamilySource Centers
FamilySource Centers (FSC) are your neighborhood one-stop shops that provide helpful information and resources for you and your family’s financial services, after-school activities, counseling, recreational activities, and more. You can visit one of our FamilySource Centers for immediate assistance.
Find your nearest center and visit us today. Be sure to subscribe to our newsletter for our latest announcements and updates.
CIFD Contact Email
CIFD Main Office
444 S Flower Street, 14th Floor
Los Angeles, CA 90071
Subscribe to our Email list
You can subscribe to our newsletter here.
California Public Records Act (CPRA)
We believe in transparency and accountability in which the public can inspect or receive a copy of records unless exempted from disclosure under the act. The Custodian of Records coordinates the retrieval and production of documents in response to subpoenas and California Public Records Act (CPRA) or Freedom of Information Act (FOIA) requests received by the Community Investment for Families Department (CIFD).
For more information regarding Public Record Requests, click here.